Returns & Refund Policy

30-Day Free Returns

At SteelCore Tools LLC, customer satisfaction is our priority.

We offer free returns on all orders within 30 days of delivery, for any reason.

If you are not completely satisfied with your purchase, simply contact us and we will help arrange a return.

Refunds

Once your return is received and inspected, your refund will be processed to your original payment method.

Refunds are typically issued within 3–7 business days after the returned item is received.

Damaged or Defective Items

Although damage during shipping is rare, if your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

Please include:

• Your order number
• Photos of the item
• Photos of the packaging (if applicable)

In these cases, we will provide one of the following at no additional cost:

• A full refund, or
• A replacement item

depending on your preference and product availability.

Return Shipping Costs

✅ Return shipping is free for all eligible returns.

Non-Returnable Items

For hygiene, safety, or legal reasons, certain products may not be eligible for return once used. Any exclusions will be clearly stated on the product page.

Contact Us

SteelCore Tools LLC
Email: support@steelcoretools.com

Our support team typically responds within 24 business hours.

We are committed to making every order right and ensuring a smooth shopping experience.